This service is offered by Humanities to the local division.
What is it?
Assistance in the creation of OS X based custom images and deployment tools will be provided upon request.
How much does it cost?
This service is provided at not charge.
How do I get help?
How is it supported?
Best effort support is provided by local IT staff and prioritized in accordance with the campus service level agreement:
- Significant risk to life and safety.
- Significant impact on the delivery of instruction.
- Significant or lasting impact on student academic performance.
- Significant risk to law, rule, or policy compliance.
- Academic and Administrative Calendar deadlines.
- Significant number of people affected.
- Percentage of total tasks that can no longer be performed by individuals.