Physical and Biological Sciences: Direct Client Support and Tools: Server Support

Service URL

For more information about this service offering, please visit: http://its.pbsci.ucsc.edu/services

Audience

This service is offered by Physical and Biological Sciences to the local division.

What is it?

Server support includes installation of software which includes the operating system and applications.  There is some hardward hosting available please contact us for more information.

We also support diagnosing problem from hardware to software on servers.

How much does it cost?

It's free!

How do I get help?

Please put in a help request via help@ucsc.edu or http://itrequest.ucsc.edu

You can also use the specialzed email addresses listed here:

http://its.pbsci.ucsc.edu/help-desk

How is it supported?

We have staff that are skilled in Windows, Mac OS X and linux (e.g. CentOS, Redhat, Ubuntu).

Who supports it?

NameTitlePhone NumberOffice LocationOffice Hours
Hart William HancockResearch Computing Director, Division of the Sciences & UC Observatories
831-459-5354
Ramon W BergerSenior Systems Manager
831-459-3866
Eric M ShellSenior Systems Engineer
831-459-4919
7:00 AM - 3:30 PM
Nicholas Kern InabnitSystems Engineer
831-459-5971

Links

Need More Help?

If you didn't find what you were looking for, please open an IT Request help ticket, or send e-mail to help@ucsc.edu.