Physical and Biological Sciences: Direct Client Support and Tools: Server Support
Service URL
For more information about this service offering, please visit: http://its.pbsci.ucsc.edu/services
Audience
This service is offered by Physical and Biological Sciences to the local division.
What is it?
Server support includes installation of software which includes the operating system and applications. There is some hardward hosting available please contact us for more information.
We also support diagnosing problem from hardware to software on servers.
How much does it cost?
It's free!
How do I get help?
Please put in a help request via help@ucsc.edu or http://itrequest.ucsc.edu
You can also use the specialzed email addresses listed here:
http://its.pbsci.ucsc.edu/help-desk
How is it supported?
We have staff that are skilled in Windows, Mac OS X and linux (e.g. CentOS, Redhat, Ubuntu).
Who supports it?
Name | Title | Phone Number | Office Location | Office Hours |
---|---|---|---|---|
Hart William Hancock | Research Computing Director, Division of the Sciences & UC Observatories | 831-459-5354 | ||
Ramon W Berger | Senior Systems Manager | 831-459-3866 | ||
Eric M Shell | Senior Systems Engineer | 831-459-4919 | 7:00 AM - 3:30 PM | |
Nicholas Kern Inabnit | Systems Engineer | 831-459-5971 |
Links
Need More Help?
If you didn't find what you were looking for, please open an IT Request help ticket, or send e-mail to help@ucsc.edu.