Baskin School of Engineering: Direct Client Support and Tools: Trouble Ticket System


This service is offered by Local IT Staff (LITS) to all campus units.

What is it?

The BSOE maintains a RequestTracker ticket system for use by anyone on campus.

How much does it cost?

This service is provided free of charge.

How do I get help?

Send e-mail to

How is it supported?

BSOE Local IT Staff (LITS) support this service.


Need More Help?

If you didn't find what you were looking for, please open an IT Request help ticket, or send e-mail to