Physical and Biological Sciences: Direct Client Support and Tools: Specialized Desktop Support

Service URL

For more information about this service offering, please visit: http://its.pbsci.ucsc.edu/desktop-laptop/

Audience

This service is offered by Physical and Biological Sciences to the local division.

What is it?

Local ITS staff offer assistance with desktop/laptop configurations, installation of hardware and software, troubleshooting, and basic assistance with system usage.

They also assist with specialized desktop/workstations that are connected to a variety of scientific research equipment, e.g. microscopes, NMRs, etc.

How much does it cost?

It is free.  The only cost is to the client when they wish to purchase a new desktop/laptop/mobile device etc.

How do I get help?

Make a request via http://itrequest.ucsc.edu or help@ucsc.edu

 

You can also use help support email addresses listed here:

 

PBSci Support Email Addresses

 

How is it supported?

LocalITS staff can assist clients with their desktop/laptop/mobile device needs.

Who supports it?

NameTitlePhone NumberOffice LocationOffice Hours
Ed BoringProgrammer Analyst Iv Sup
831-459-3725
C-379 Earth & Marine Sci Bldg
Invalid User
Mary T. Eriksen
Ramon W BergerSenior Systems Manager
831-459-3866
Ambrosio C TorresAcademic Computing Specialist for the Sciences
Information Systems Analyst 2
123-456-7890

Links

Need More Help?

If you didn't find what you were looking for, please open an IT Request help ticket, or send e-mail to help@ucsc.edu.