Physical and Biological Sciences: Specialized / Discipline Specific: Research Cluster Support

Service URL

For more information about this service offering, please visit:


This service is offered by Physical and Biological Sciences to all academic divisions.

What is it?

Support for research clusters in the divisions ranges from troubleshooting systems run by researchers to managing compute clusters with hundreds of nodes.


How much does it cost?

Support is free via the local ITS staff that are skilled in compute clusters.


How do I get help?

Make a request via or

You can also use help support email addresses listed here:

PBSci Support Email Addresses

How is it supported?

local ITS staff  support various clusters in the division, but ask that you deal with local ITS in your division for help, or custom support.

Who supports it?

NameTitlePhone NumberOffice LocationOffice Hours
Hart HancockResearch Computing Director, Division of the Sciences & UC Observatories
Rion ParsonsSystems Administrator
Monday through Friday, 8AM to 5PM
Ramon W BergerSenior Systems Manager
Eric ShellSenior Systems Engineer
7:00 AM - 3:30 PM
Nicholas InabnitSystems Engineer


Need More Help?

If you didn't find what you were looking for, please open an IT Request help ticket, or send e-mail to